Businesses often have a choice between self-shipping or working with a logistics service provider when trying to fulfill eCommerce orders. As more shoppers opt to make their orders online, businesses are now compelled to work out how they will get these goods to their customers’ desired destination. With self-shipping, they would handle all the tasks involved in packing the items, transport, insurance, and delivery to the customer or possibly the post office.
However, working with a logistics solution provider can help businesses run this part of their operations more efficiently and affordably. Lets us look at some of the top benefits associated with such a partnership.
Cost savings
Working with experts in logistics ensures you have a streamlined process for the delivery of orders to clients. You can tap into their existing network configuration, consolidation programs, and more to fulfill orders. Once you become a regular customer with frequent orders being undertaken, you will also begin to enjoy the benefit of volume discounts or account-specific pricing.
Scalability
Most businesses, especially those in the SME sector, do not typically have consistent orders. The orders they will need to be fulfilled will often fluctuate, hence the need for a logistics solution provider that can scale their services to meet this demand as it arises. With their delivery networks you are assured that no matter the level of orders you need to be undertaken, they provide a consistent service.
Service delivery
Logistical work can be quite complex, even if you are just delivering orders to customers within a restricted zone. From ensuring you have the right type of vehicle that is well serviced, to loading and arranging a schedule by which deliveries will be made, it is like managing a whole other department. However, if you work with a logistics service provider that already has the necessary processes in place to take over this responsibility, you are assured of better service delivery that will see your customers become more satisfied.
Time savings
Once you have a streamlined process in place that allows you to hand over the responsibility of order fulfillment to another party, you have more time you can dedicate to other aspects of the business. You do not need to look for vehicles to make deliveries or waste time monitoring their progress, nor have to handle any logistical problems that could come up. Instead, you can focus on marketing your brand, developing new products, and attending to customer care queries faster.